Privacy Policy
EquipPro Nederland B.V. operates this service and is committed to protecting the privacy of visitors and users of our site. This policy outlines how we collect, use, disclose, and safeguard information obtained through our online platform, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
We may collect various types of information in connection with your use of our site:
Information you provide directly: This includes information you submit through forms on our site, such as when you inquire about our equipment or services, request a quote, register for an account (if applicable), or contact us. This may include your name, company name, details about your equipment needs or service requests, and other information relevant to your inquiry.
Information collected automatically: When you visit our site, certain information is automatically collected. This includes technical information like your IP address, browser type, operating system, referral sources, pages viewed, and the dates and times of your visits. This is often collected using cookies and similar tracking technologies.
How We Use Your Information
We use the information we collect for various purposes related to providing our services:
To respond to your inquiries and provide the information or services you request (such as quotes, product details, or service information).
To operate, maintain, and improve our site and services.
To understand how visitors use our site and for analytics purposes.
For internal business purposes, such as data analysis, identifying usage trends, and evaluating the effectiveness of our promotional campaigns.
To manage your account and provide customer support.
To comply with legal obligations and protect our legal rights.
Legal Basis for Processing
We process your personal information based on several legal grounds:
Performance of a contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract (e.g., responding to a service inquiry).
Legitimate interests: Processing is necessary for our legitimate interests, provided these do not override your fundamental rights and freedoms (e.g., improving our site, conducting analytics, managing our business).
Compliance with a legal obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
Your consent: In certain situations, we may rely on your consent to process specific types of data.
Sharing Your Information
We do not sell your personal information. We may share your information with third parties only in the following circumstances:
With service providers who perform services on our behalf, such as website hosting, data analysis, and technical support. These parties are contractually bound to keep your information confidential and use it only for the purposes we disclose to them.
If required by law or legal process, or in response to a lawful request by public authorities.
In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.
To protect our rights, property, or safety, or that of others.
Data Security
We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Data Protection Rights
Under applicable data protection laws, you have certain rights regarding your personal information:
- Right to access: You have the right to request a copy of the personal information we hold about you.
- Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Right to erasure (Right to be forgotten): You have the right to request the deletion of your personal information under certain conditions.
- Right to restriction of processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
- Right to data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and transmit it to another controller under certain conditions.
- Right to object: You have the right to object to our processing of your personal information under certain conditions, particularly where the processing is based on legitimate interests or for direct marketing.
- Right to withdraw consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
- Right to complain: You have the right to lodge a complaint with a supervisory authority if you believe we have processed your personal information in a way that violates applicable laws.
To exercise these rights, please contact us using the physical address provided below.
Cookies
Our site uses cookies and similar technologies to function properly, analyze usage, and provide a better user experience. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page.
Contacting Us
If you have any questions about this privacy policy or our data practices, please contact us via physical mail at:
EquipPro Nederland B.V.
45 Industrieweg
Eindhoven, North Brabant, 5652 AS
Netherlands